Perfect Wiki: AI-Enhanced Knowledge Management in Teams
Perfect Wiki is an AI-driven web application that enhances productivity within Microsoft Teams by transforming company knowledge into an accessible help center. This platform compiles essential documents such as SOPs, FAQs, manuals, and guides, allowing employees to self-serve their information needs efficiently. The AI chatbot feature automates responses to frequently asked questions, sourcing answers directly from company data, which streamlines communication and reduces time spent on repetitive inquiries.
In addition to its core functionalities, Perfect Wiki provides AI-generated weekly reports that help identify knowledge gaps and opportunities for content updates. It tracks document changes, highlights popular content, and reveals unsuccessful search queries, allowing for continuous improvement of the knowledge base. With robust security measures, including GDPR compliance and data encryption, as well as automatic backups for up to 60 days, Perfect Wiki ensures that company information is both secure and readily available.
